About Me
I am an Associate Professor in the Department of Informatics in the Faculty of Engineering, Built Environment and Information Technology since 2017. Prior to joining the university and during my tenure in industry, I championed digital transformation, driving growth through personalised digital offerings, and empowering customers through convenient and effective self-service. Through a deeper understanding of the digital and adjacent ecosystems, I was part of a team that implemented digital financial solutions to the mass market in South-, East- and West-Africa.

I currently focus on research in Information Systems and the Organisation with particular emphasis on digital transformation, disruptive technologies (4th industrial revolution), big data management and knowledge management. The combination of these research areas enable cross-domain research in knowledge visualisation as an organisational tool, as well as the collaboration of human- and machine knowledge (artificial intelligence and machine learning) for knowledge work. I am a collaborator, a facilitator, coach, and mentor. I also enjoy the craftsmanship of writing research and popular press articles in Information Systems related research areas!
I am a National Research Foundation (NRF) C2 rated researcher.
My Research Focus: IS and Organisation
Knowledge Management
Any knowledge and knowledge management related research especially how it relates to IT outsourcing, Enterprise Architecture and the phenomenon of knowledge asset management in exponential organisations
Artificial Intelligence
Knowledge is one of the intangible assets that impacts organisational performance and their capacity to innovate, while AI brings additional knowledge modelling, knowledge processing, and problem-solving techniques.
Society 5.0 / Humanising Technology
Advancing technology needs to become more human-oriented to help us to streamline, simplify, evaluate and filter, and to better understand human needs, emotions, and human behaviour.
Digital Transformation
All aspects of digital transformation, such as the cross-functional nature of digital transformation strategies, impact of organisational role ambiguity in the digital context and alignment of Digital-IT-Business strategies over and above its alignment to business models.
User Experience (UX) design
All aspects of the process of design to create products that provide meaningful and relevant experiences to users, as well as using eye-tracking to evaluate human computer interfaces.
Big data management
All aspects of data science and the impact and implication of big data management in organisations, including the big data value chain.
Contact Me
Information Technology Building, Room 5-71,
University of Pretoria,
Corner of Lynnwood Road and Roper Street,
Hatfield, Pretoria, 0083
© Copyright 2019 Hanlie Smuts