Information is a strategic resource in the digital age where disruptive technologies, exponential growth, fierce competition and consumer demand put pressure on an organisation’s key functions and decision making processes. ICT aligns technology to business objectives with the aim to enable the strategic goals of an organisation and provides the backdrop for this module.
This module focuses on advanced topics in ICT project management and investigates the influence that individuals, groups, structures, and processes have on stakeholder behaviour within IT projects and the systems development lifecycle. It includes contemporary team dynamics in IT project management, as well as evaluating and operating within agile IT project environments. This knowledge will enable you to appreciate the value of project management and people skills, empowering people, stimulating innovation and change, coping with change, working in groups, project teams and networked organisations, improving stakeholder relationships and organizational performance.
Information and knowledge systems are at the heart of virtually every business interaction, process, and decision, especially when one considers the vast evolution of digital technologies in the last few years. Managers do not have the luxury of abdicating participation in information and knowledge system decisions. Managers who choose to do so risk limiting their future business options. This is a module about managing and using information and knowledge, presented for current and future managers as a way of introducing the broader implications of the impact of information and knowledge systems. Attention will be given to Information Technology in very broad terms, including data processing and management information systems, as well as enterprise resource planning systems, electronic commerce data resource warehousing and data mining, managerial support systems, groupware, artificial intelligence applications, and so forth. The knowledge management theme will focus on aspects such as knowledge audits and mapping, knowledge systems / processes and the link to strategy, and the fact that knowledge is now also embedded in machine learning and Artificial Intelligence (AI) systems. The importance of knowledge management in future thinking processes will also be discussed.
Big data management is an emerging field at the intersection of two areas namely big data and data management. In this module we are considering big data management from a business perspective and context.
ICT aligns technology to business objectives with the aim to enable the strategic goals of an organisation and provides the backdrop for this module.
This module focuses on advanced topics in ICT project management and investigates the influence that individuals, groups, structures, and processes have on stakeholder behaviour within IT projects and the systems development lifecycle.
Managing the operational budget and securing resources for strategic IT investments is often a difficult task for the IT Manager. IT Managers are often required to make a sound and persuasive case to convince their executives to devote the firms’ scarce resources to a strategic IT investment. Focus of this module is to develop an appreciation for the use of formal investment appraisal and analysis techniques that are used when evaluating a strategic IT investment. This module aims to develop student proficiency in finance and related concepts to build and evaluate a compelling business case for a strategic IT investment. Special emphasis is placed on the importance of both objective techniques and persuasive skills for evaluating and recommending strategic IT investments.
We live in a knowledge economy, making knowledge one of the modern organisation’s most important assets. According to Gartner, “Knowledge management is a discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing all of an enterprise's information assets.” Given the importance of information and knowledge in the context of efficiency and productivity in organisations, it is important that organisations manage their knowledge effectively. Furthermore, there is a call to reposition information and knowledge management in an age where humans are seamlessly connected through ubiquitous technologies. What will the role of information and knowledge management be in such organisations and societies?
Course co-ordinator and lecturer in the Information Technology Management Programme